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About MentorCity

Why Mentorcity Icon

Why People Trust MentorCity for Their Mentoring Needs

MentorCity has established itself as a trusted partner for organizations seeking effective mentoring solutions.

Client Reviews - MentorCity 5 Star Rating IconSatisfied Customers

Building Meaningful Mentoring Relationships at Scale

MentorCity is a mentoring software platform that helps organisations create, manage, and grow mentoring programs that deliver real outcomes. Used by companies, professional associations, schools, non-profits, and government organisations around the world, MentorCity enables mentors and mentees to connect, build meaningful relationships, and achieve their goals through structured mentoring programs.

 

At its core, MentorCity helps organisations do something that has traditionally been difficult to manage manually: match the right people together, support those relationships, and measure the impact of mentoring over time.

By combining intelligent matching, program management tools, community features, and reporting capabilities in one platform, MentorCity makes it possible to run effective mentoring programs at any scale, from small pilot initiatives to programs with tens of thousands of participants.

How MentorCity Began

MentorCity was founded by Shawn Mintz after an experience that demonstrated the power of mentoring in a simple but powerful way. While working in the non-profit sector, Shawn organised a mentoring event where mentees rotated between mentors every ten minutes. In just one hour, participants had the opportunity to speak with six different mentors. The room was full of energy as people shared advice, expanded their networks, and gained confidence.

 

Watching these interactions unfold, and seeing the moment when ideas clicked for participants, sparked a realization: mentoring conversations can be transformative, but organisations lacked the tools to sustain and scale them.

Traditional mentoring programs were often managed through spreadsheets and manual processes. Matching mentors and mentees could take months, and once relationships were established, there was little visibility into whether meetings were happening or whether participants were achieving their goals.

 

MentorCity was created to solve that problem.

Unique Benefits we Provide to Our Members

Establish Relationships and Build Community

Product Flexibility for Different Use Cases

Admin Intelligence Suite

Exceptional Customer Support

Cost Effective and Secure

Cost-Effecient - MentorCity

What MentorCity Does

MentorCity provides a software platform that helps organizations run structured, scalable mentoring programs.

The platform supports the entire mentoring journey, including: Intelligent mentor–mentee matching, program onboarding and mentoring agreements, goal setting and relationship tracking, integrated video meetings and scheduling, automated communications and reminders, program analytics and reporting.

 

By bringing these capabilities together in one place, MentorCity allows program administrators to focus on building impactful mentoring experiences rather than managing administrative tasks. Participants benefit from a guided mentoring process that helps them set goals, meet regularly, and build meaningful professional relationships.

Supporting Mentoring Programs from Launch to Growth

MentorCity helps organizations design mentoring programs that fit their specific goals and structure.

Program administrators can customize program rules, relationship duration, matching criteria, and participant journeys. Some programs support short-term mentoring conversations, while others guide participants through long-term mentoring relationships.

 

The platform also includes community features that encourage ongoing engagement, such as discussion spaces, shared resources, courses, and events. These tools allow mentoring programs to become thriving communities where participants connect, collaborate, and learn from one another.

 

Administrators can track engagement across the program, monitor meeting activity, and analyse how mentoring relationships contribute to participant development.

Experience Seamless Mentoring Anytime, Anywhere with Our Mobile App

MentorCity’s mobile app, available for Android and iOS, provides convenient, consistent access to mentoring programs anytime, anywhere.

Experience Seamless Mentoring - MentorCity

What Makes MentorCity Different?

Organizations often choose MentorCity because it provides everything needed to run a mentoring program in one place. Instead of relying on spreadsheets, disconnected tools, or custom-built solutions, MentorCity offers an all-in-one platform designed specifically for mentoring.

 

Equally important is the level of support provided by the MentorCity team. Customers consistently highlight the responsiveness of the team and the ongoing partnership they experience throughout program setup and operation. MentorCity works closely with organizations during implementation and continues to support program administrators as their mentoring initiatives grow.

Trusted by Organizations Around the World

MentorCity supports mentoring programs ranging from small pilot initiatives with a few dozen participants to large global programs involving tens of thousands of users.

 

The platform is designed with reliability and security in mind. Data is encrypted both in transit and at rest, regular security testing is conducted by third parties, and participant data is backed up daily.

 

For programs working with sensitive communities, such as youth mentoring initiatives, MentorCity also provides safeguards that help maintain safe and respectful interactions within the platform.

Successful Outcomes - MentorCity

Ensure Successful Outcomes with MentorCity's Platform

We know that simply having a mentoring program isn’t enough – it needs to show tangible business results. With MentorCity, you can effortlessly track key success metrics, demonstrating ROI to executive stakeholders.

The Team Behind MentorCity

MentorCity is powered by a multidisciplinary team that combines expertise in mentoring program design, technology development, customer success, and organizational development.

 

The leadership team includes:

Shawn Mintz — Chief Executive Officer

David Andrews — Chief Technology Officer

 

The broader team spans product development, client services, business development, marketing, and operations.

Collectively, the MentorCity team has worked with hundreds of organizations to design and deliver award-winning mentoring programs that support learning, career growth, and community building.

A Vision for Human Connection

MentorCity believes that mentoring relationships have the power to transform individuals, organizations, and communities.

Across every stage of life and career, people benefit from having someone they can learn from, connect with, and turn to for guidance.

 

MentorCity exists to make those connections possible at scale.

 

By combining technology with the timeless power of human mentorship, the platform helps organizations build stronger communities, support personal growth, and ensure that no one has to navigate their career or life journey alone.

How Can MentorCity’s Mentorship Software Empower Your Organization?

MentorCity simplifies the mentoring process by connecting mentees with mentors and guiding them every step of the way. This self-directed platform reduces the time and effort spent on mentor matching, allowing program administrators to focus on building a strong mentoring culture and achieving program goals.

Custom Algorithm - MentorCity

Automated Mentor/Mentee Matching.

Reliable Client Support - MentorCity

Reliable Client Support.

Build the Program - MentorCity

Configure, Build & Launch the Program At Your Own Pace.

User-friendly, Intuitive Interface - MentorCity

User-friendly, Intuitive Interface.

Customized Reports - MentorCity

Monitor key metrics, evaluate program performance, and uncover opportunities with Advanced Reporting.

Internal Social Media Space - MentorCity

Foster organization-wide community engagement with discussion boards.

Discover the Power of Transformation: Explore MentorCity Client's Success Stories

MentorCity is a Canadian owned-Software-as-a-Service (SaaS) business that has been offering easy-to-use and cost-effective mentoring software for companies, governments, associations, and educational institutions since 2011 for member engagement, succession planning, leadership development, and diversity and inclusion strategies.

Experience the Future of Mentorship:
Book a Demo Today!

Experience The Future Of Mentorship - MentorCity

Some Awesome Words From Our MentorCity Community

100+5 Star Rating IconSatisfied Customers 

Excellent

Star Rating Icon

4.7 out of 5 in customer reviews
from Capterra, GetApp

Customer Reviews From Capterra, Getapp - MentorCity
Kristin Gallup
Kristin Gallup
Board of Directors, Women in HVACR
"The customer service at MentorCity has been exceptional, starting from the support in setting up the platform to assisting with the launch process for our members. The facilitation of webinars and trainings have played a vital role in the successfully launching this platform. Our members love the ease of navigating this platform and having the information stored within the platform."
Jayita
Jayita
HR & Special Projects Coordinator, Chartered Professionals in Human Resources of BC & Yukon
"Our collaboration with MentorCity has transformed our Professional Mentoring Program. Utilizing the platform, our members now have greater empowerment to connect with mentors whose expertise resonates with their professional development goals and career aspirations. MentorCity's intuitive interface provides flexible mentoring formats, enriching the journeys of our members. MentorCity has been a great tool to elevate the professional growth and reach of our program participants."
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Carter Roberts
Carter Roberts
Program Director, Sam & Devorah
"As the Program Director of a teen mentoring program, I have found MentorCity to be a valuable resource that prioritizes the safety and confidentiality of its users. MentorCity ensured our mentors and mentees were able to connect on a secure mentoring platform, giving parents/caregivers a peace of mind about these interactions. The extra safety precautions also provided us the opportunity to expand our programming to create additional connections with youth and young adults across the US, such as themed discussion threads, affinity groups, and weekly virtual hangouts. Brian helped us continually customize the platform to meet the needs of our growing program. It's evident MentorCity cares about developing a genuine connection with its customers and supporting them every step of the way."
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Michelle Fleury
Michelle Fleury
Program Manager - Corporate Learning
"I have been impressed with the capabilities and support provided by MentorCity and am happy to once again engage with them in our mentoring program for 2025. One standout feature is the exceptional support team. Whenever we encounter an issue or have a question, their response is quick and effective. They offer comprehensive solutions, and their willingness to go above and beyond to help has been invaluable. The platform also excels in its ability to run detailed reports. The insights gained from these reports are instrumental in making informed decisions and continuously improving our program. Another significant advantage is the flexibility to customize criteria. This has enabled us to set specific parameters and tailor the mentoring experience to meet the diverse needs of our participants. Overall, this platform has enhanced our mentoring program by providing robust tools, insightful analytics, and unparalleled support. I highly recommend it to any organization looking to optimize their mentoring initiatives."
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Build Your Organization - MentorCity