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Emails are slowing down, auto-responders are speeding up. It’s time to enjoy the people who surround you. It’s time to celebrate the holidays and one another. Wishing you a wonderful holiday season filled with happiness, laughter and conversations that inspire.

Evaluate the role, your needs and priorities. How does the structure of the role need to change to help build your business? What qualifications and soft skills does the candidate need to excel in this enhanced role? What questions can you ask them to determine if they are the right

You should be able to quickly see what excites them about your company, their passion for the role, how their skills relate to the opportunity and what makes them a great addition to the team. That’s it – their resume will provide all the other details.

This is a great time of the year to acknowledge and thank the people who contributed to your business over the past year as a mentor, supplier, employee, client and strategic alliance. Add a personal touch to your wishes by letting them know what you enjoyed about the relationship and

During the interview process, take the time to understand a candidates career goals. Do their career aspirations align with the job opening? Does the job match with their unique abilities? Will they be excited about the work? If the answer is no to any of these questions then guide them

Handle them with great confidence and an understanding that everything will be okay. Then determine what needs to happen next to turn a negative into a positive.

Good is good. But why stick with good when you are excellent. When you are excellent in everything that you do – when you give it your all – it’s important for you to now this and to feel a great sense of inner pride.

“How can customer service be consistent?” When employees sing to the same beat of the drum – service is magical. When a beat is missed -getting back into the rhythm quickly will ensure the customer experience remains intact. If an employee continuously misses the beat it can ruin the song

Reduce stress by clearing your to-do lists. Know that your team will have your back while you are gone. Break regular routines. Enjoy time with family – you deserve it, they deserve it.