Education Mentoring Software for Colleges, Universities and Schools

Yes, MentorCity’s education mentoring software can support mentor choice as part of your program design, depending on how your administrators configure the platform. MentorCity is built to be flexible, so schools and education mentoring programs can offer options like participant-driven mentor selection, administrator-approved “mentor browsing,” or a hybrid model that combines self-selection with smart matching criteria. Students can review mentor profiles that highlight experience, interests, career pathways, and availability, making it easier to find a mentor aligned with their academic goals and personal development needs. Program managers can still apply eligibility rules and approval steps to ensure safe, appropriate matches. This flexibility makes MentorCity a powerful university mentorship platform, enabling more personalized mentoring relationships while still maintaining structured oversight, reporting, and engagement tools essential for scalable mentoring program management.

Yes, MentorCity’s education mentoring software is designed to help students and program administrators filter and identify mentors using customizable profile fields and matching criteria. Within the MentorCity education mentoring platform, education programs can configure mentor profiles to include details such as subject expertise, university or academic background, career path, industry, language, location, and country. This makes it easy to run searches or apply filters so students can connect with mentors who align with their academic interests, college planning goals, or career exploration needs. Program managers can also use these fields to improve automated mentor matching accuracy and create more relevant student mentoring experiences at scale. Because MentorCity is a full mentoring management system, it supports structured filtering, targeted matching, and reporting, helping education mentoring programs deliver stronger outcomes through personalized mentor-student connections.

Yes, if your program allows it. Self-directed matching lets students browse mentor profiles and request the mentor they want, which builds commitment from the first meeting because the choice is theirs.

Education mentoring program managers stay in control: you decide who is eligible, whether requests need approval, and whether to combine self-selection with administrator matching for students who need help choosing.

Yes. Mentor profiles include the fields you set up, such as subject expertise, university or academic background, career path, industry, language, location and country, and students can search and filter on them.

The same fields power your matching rules, so the details students search on are the details you match on.

Yes. MentorCity lets you create multiple programs on one platform, each with its own participants, matching rules, agreements and reporting. A first-year peer program, a career mentoring program with alumni and a graduate student program can all run side by side, across faculties or campuses.

Students and mentors use one login and one app, and your team sees every program from one dashboard instead of juggling separate tools.

MentorCity’s education mentoring system hosts data in an SOC 2 Type II audited data centre, encrypts it in transit with 256-bit SSL and at rest, and runs daily backups, firewalls and network monitoring.

Your institution controls access: single sign-on (SAML and OAuth) and two-factor authentication are available, administrators decide who can join and see whom, and participant data can be removed at your institution's request. If your institution has a security review process, our team will take you through it during the demo.

No. AI in MentorCity supports the human relationship rather than replacing it. Lexa, our AI mentor, helps students prepare for meetings and reflect afterward by asking questions, not handing out answers. AI notetaking captures video calls so participants can focus on the conversation, and each participant opts in per call.

For staff, AI Admin gives a plain-language view of program health and engagement and drafts personalized follow-up messages, for example to students who have not booked a first meeting. Nothing is sent automatically: your team reviews and sends every message. Administrators decide which programs use each AI feature.

Set your goals before launch (for example first-year retention, career readiness or alumni engagement), then track the signals that lead to them: how many students are matched, how often pairs meet, goal progress and survey feedback.

MentorCity collects most of this as part of normal use. Mentoring relationships can trigger pulse surveys and program evaluations on a schedule, goal tracking shows progress, and reports and AI Admin's program report card show participation across programs. You can export the data to combine with your own retention or placement figures.

Engagement usually drops when pairs lose track of the next step, so MentorCity builds the next step in. Mentoring agreements set meeting frequency and program length, automated reminders and monthly discussion topics prompt pairs to meet, and recognition badges reward participation.

It works at scale: after CPLED moved its program to MentorCity, no-shows fell from 12% to 1.46%. AI Admin also flags students who have not booked a first meeting and drafts a message your team can send in one click.

It depends mostly on your program design and how quickly you recruit mentors, not on the software. Our team handles setup and configuration with you, so you can focus on recruiting participants.

Programs typically follow four steps: design the program with our team, invite students and mentors, match, then track and adjust. Starting with one pilot cohort and expanding once it works is a sound approach for most institutions.

MentorCity pricing is quote-based. There are two plans: Standard, which covers everything most education programs need including a dedicated account manager, video, scheduling, goal tracking, group mentoring and the mobile app, and Enterprise, which adds single sign-on, provides more private-labelling features and custom integrations.

Your quote reflects the size and setup of your program, so a single pilot cohort and a campus-wide program are priced differently. Book a free demo to get a quote.

Yes. The MentorCity education mentoring app is available on iOS and Android, so students and mentors can message, schedule and join meetings from their phones.

Yes. Education mentoring programs can run in English and French, and Spanish is available for programs that need it. Tell us which languages your participants use and we will enable them for your program.

CPLED, which runs the Practice Readiness Education Program for future lawyers, reduced the admin work for each intake by 92% (from about 700 hours to 50) and cut no-shows from 12% to 1.46%. Participants held 1,941 scheduled video calls in October 2025 alone.

In the AO Foundation's AO Access mentorship pilot for medical professionals, 81% of participants kept their mentoring relationship through to completion, 85% rated usability as excellent, and 81% reported professional growth.

Book a free demo. We will walk through your goals, show you how your programs would run on MentorCity and put together a quote. From there, our team helps you set up your first program and onboard your students and mentors.