We are here to help: Non-Profits
Mentoring Software for Nonprofit Mentorship Programs
MentorCity is nonprofit mentoring software that runs your whole program in one place: sign-ups, mentor matching, meetings, goals, and the reports your board and funders ask for. We built it for small teams. Big Brothers Big Sisters of Canada, Indspire and associations such as CPHR BC & Yukon use MentorCity to run mentoring for youth, volunteers and members without spreadsheets and without adding staff. Our pricing is designed to be reachable for nonprofits and associations, and every program gets a dedicated account manager.
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Why Nonprofits Run Mentoring Programs on Software
Budgets are restricted and staff need to wear a lot of hats. They need to have a range of competencies.
A nonprofit mentoring program works when matches happen quickly, meetings keep happening, and you can show the results to the people who fund you. Running that by hand with spreadsheets, email and survey tools breaks down once you have more than a handful of pairs, and it usually lands on one coordinator who already wears several hats.
MentorCity puts sign-up, matching, scheduling, check-ins and reporting on one nonprofit mentorship platform, so a small team can run a program that would otherwise need more staff.
Non-Profit Use Cases
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Developing Participants Leadership Skills
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Connecting Professionals
Across Industries -
Membership Recruitment and Retention
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Mentoring to Support
Volunteer Development -
Provide Well-Being Support
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Diversity, Equity & Inclusion
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Skills Development
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Youth Mentoring
Developing Participants Leadership Skills
Non-profit organizations can use MentorCity to empower their participants by fostering leadership skills through tailored mentoring programs. Whether supporting volunteers, job seekers, or community members, these mentoring relationships help individuals build confidence, develop essential leadership capabilities, and prepare them to take on more active roles within their organizations. By investing in leadership development, non-profits can cultivate future leaders who are better equipped to drive positive change in their communities and fulfill the organization’s mission.
Connecting Professionals
Across Industries
Across Industries
Associations can use MentorCity to create a powerful networking and mentoring ecosystem that connects professionals from various organizations within their sector. By fostering cross-company mentoring relationships, associations can strengthen industry knowledge, encourage collaboration, and drive professional development across their entire field. This helps professionals share expertise, build valuable connections, and collectively work toward advancing their sector, benefiting both individuals and the industry as a whole.
Membership Recruitment and Retention
Boost membership recruitment and retention by offering mentorship programs as a valuable membership benefit. Connecting members with mentors enhances their professional development, providing personalized support and guidance that drives engagement. New members are more likely to join and stay active when they see opportunities for growth, while existing members feel more connected to the organization and its mission. This strengthens overall member satisfaction, leading to higher retention rates and a thriving, engaged community.
Mentoring to Support
Volunteer Development
Volunteer Development
Non-profit organizations can leverage MentorCity to enhance volunteer development by connecting new or less experienced volunteers with seasoned mentors. Through structured guidance, volunteers can build essential skills, learn best practices, and gain confidence in their roles. This approach not only helps volunteers grow personally and professionally but also strengthens the organization by ensuring volunteers are well-prepared to contribute meaningfully to the cause, increasing retention and engagement in the process.
Provide Well-Being Support
Utilize MentorCity to offer well-being support to members by connecting them with mentors who provide guidance, emotional support, and encouragement. These mentoring relationships foster personal growth, resilience, and a sense of belonging, which are essential for mental and emotional well-being. By offering structured support systems, MentorCity helps members navigate challenges and feel more empowered, ultimately contributing to their overall well-being and personal development within the organization.
Diversity, Equity & Inclusion
Foster connections that break down barriers and promote understanding across diverse groups. The platform enables organizations to create mentorship programs that empower underrepresented members, offering them guidance, support, and opportunities to advance their careers. By facilitating inclusive mentoring relationships, MentorCity helps build a more equitable organization where everyone feels valued, supported, and empowered to succeed.
Skills Development
Accelerate skills development and knowledge sharing by connecting members with mentors who have the expertise and experience to guide their growth. Through structured mentoring relationships, participants can acquire new skills, deepen their knowledge, and gain insights that are crucial for their professional development. The platform facilitates a culture of continuous learning and collaboration, ensuring that valuable knowledge is passed on and retained within the organization, ultimately driving innovation and performance.
Youth Mentoring
Give young people a trusted adult in a private, supervised space. Parents and guardians consent, your staff approve every match, and every message and video call stays on the platform.
Non-Profits Use Cases
Developing Participants Leadership Skills
Non-profit organizations can use MentorCity to empower their participants by fostering leadership skills through tailored mentoring programs. Whether supporting volunteers, job seekers, or community members, these mentoring relationships help individuals build confidence, develop essential leadership capabilities, and prepare them to take on more active roles within their organizations. By investing in leadership development, non-profits can cultivate future leaders who are better equipped to drive positive change in their communities and fulfill the organization’s mission.
Connecting Professionals Across Industries
Associations can use MentorCity to create a powerful networking and mentoring ecosystem that connects professionals from various organizations within their sector. By fostering cross-company mentoring relationships, associations can strengthen industry knowledge, encourage collaboration, and drive professional development across their entire field. This helps professionals share expertise, build valuable connections, and collectively work toward advancing their sector, benefiting both individuals and the industry as a whole.
Membership Recruitment and Retention
Boost membership recruitment and retention by offering mentorship programs as a valuable membership benefit. Connecting members with mentors enhances their professional development, providing personalized support and guidance that drives engagement. New members are more likely to join and stay active when they see opportunities for growth, while existing members feel more connected to the organization and its mission. This strengthens overall member satisfaction, leading to higher retention rates and a thriving, engaged community.
Mentoring to Support Volunteer Development
Non-profit organizations can leverage MentorCity to enhance volunteer development by connecting new or less experienced volunteers with seasoned mentors. Through structured guidance, volunteers can build essential skills, learn best practices, and gain confidence in their roles. This approach not only helps volunteers grow personally and professionally but also strengthens the organization by ensuring volunteers are well-prepared to contribute meaningfully to the cause, increasing retention and engagement in the process.
Provide Well-Being Support
Utilize MentorCity to offer well-being support to members by connecting them with mentors who provide guidance, emotional support, and encouragement. These mentoring relationships foster personal growth, resilience, and a sense of belonging, which are essential for mental and emotional well-being. By offering structured support systems, MentorCity helps members navigate challenges and feel more empowered, ultimately contributing to their overall well-being and personal development within the organization.
Diversity, Equity & Inclusion
Foster connections that break down barriers and promote understanding across diverse groups. The platform enables organizations to create mentorship programs that empower underrepresented members, offering them guidance, support, and opportunities to advance their careers. By facilitating inclusive mentoring relationships, MentorCity helps build a more equitable organization where everyone feels valued, supported, and empowered to succeed.
Skills Development
Accelerate skills development and knowledge sharing by connecting members with mentors who have the expertise and experience to guide their growth. Through structured mentoring relationships, participants can acquire new skills, deepen their knowledge, and gain insights that are crucial for their professional development. The platform facilitates a culture of continuous learning and collaboration, ensuring that valuable knowledge is passed on and retained within the organization, ultimately driving innovation and performance.
What Our Nonprofit Mentorship Platform Includes
- Mentor matching your way: self-directed, admin-led, or both, using the profile questions and matching rules you set. Admins preview every match before it goes live.
- Messaging, discussion forums and built-in video calls, with AI notetaking that writes up each meeting.
- Mentoring agreements that set program length, meeting cadence and goals, with automatic pulse surveys, monthly discussion topics and evaluation requests.
- Goal setting and progress tracking for every pair.
- Group mentoring and Collaboration Spaces for cohorts, affinity groups and peer circles.
- Courses, events and a resource library for mentors and mentees.
- Dashboards and custom reports you can export for your board and funders.
- iOS and Android mobile apps, English and French, and your own branding.
- Integrations with Zoom, Microsoft and Google Workspace, plus single sign-on (SAML, OAuth) and two-factor sign-in on the Enterprise plan.
- Lexa, an AI mentor participants can talk to between meetings, and AI Admin, which shows program health and drafts messages for your team to review and send. People make every decision.
Experience the Future of Mentorship:
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The All-in-One Mentorship Platform Equipped with Tools for Success
- Communication and Video Conferencing
- Leading Discussions and Growing Your Network
- Mentoring Agreements
- Scheduling Meetings
- Goals Setting and Tracking
- Viewing Courses, Resources, and Events
Some Awesome Words From Our MentorCity Community
100+Satisfied Customers
Excellent
4.7 out of 5 in customer reviews
from Capterra, GetApp
★★★★★
Board of Directors, Women in HVACR
"The customer service at MentorCity has been exceptional, starting from the support in setting up the platform to assisting with the launch process for our members. The facilitation of webinars and trainings have played a vital role in the successfully launching this platform. Our members love the ease of navigating this platform and having the information stored within the platform."
★★★★★
HR & Special Projects Coordinator, Chartered Professionals in Human Resources of BC & Yukon "Our collaboration with MentorCity has transformed our Professional Mentoring Program. Utilizing the platform, our members now have greater empowerment to connect with mentors whose expertise resonates with their professional development goals and career aspirations. MentorCity's intuitive interface provides flexible mentoring formats, enriching the journeys of our members. MentorCity has been a great tool to elevate the professional growth and reach of our program participants."
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★★★★★
Program Director, Sam & Devorah "As the Program Director of a teen mentoring program, I have found MentorCity to be a valuable resource that prioritizes the safety and confidentiality of its users. MentorCity ensured our mentors and mentees were able to connect on a secure mentoring platform, giving parents/caregivers a peace of mind about these interactions. The extra safety precautions also provided us the opportunity to expand our programming to create additional connections with youth and young adults across the US, such as themed discussion threads, affinity groups, and weekly virtual hangouts. Brian helped us continually customize the platform to meet the needs of our growing program. It's evident MentorCity cares about developing a genuine connection with its customers and supporting them every step of the way."
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★★★★★
Program Manager - Corporate Learning "I have been impressed with the capabilities and support provided by MentorCity and am happy to once again engage with them in our mentoring program for 2025. One standout feature is the exceptional support team. Whenever we encounter an issue or have a question, their response is quick and effective. They offer comprehensive solutions, and their willingness to go above and beyond to help has been invaluable. The platform also excels in its ability to run detailed reports. The insights gained from these reports are instrumental in making informed decisions and continuously improving our program. Another significant advantage is the flexibility to customize criteria. This has enabled us to set specific parameters and tailor the mentoring experience to meet the diverse needs of our participants. Overall, this platform has enhanced our mentoring program by providing robust tools, insightful analytics, and unparalleled support. I highly recommend it to any organization looking to optimize their mentoring initiatives."
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FAQ:
Yes, MentorCity’s nonprofit mentoring software is designed to help organizations run multiple mentorship programs at the same time within one centralized mentoring platform. MentorCity supports scalable mentoring program management, so you can launch separate initiatives for different audiences (youth mentoring, volunteer mentoring, alumni mentoring, career readiness, or community mentoring) while keeping everything organized under one secure system. Each program can have its own matching rules, participant eligibility, mentoring goals, communication structure, and reporting dashboards, making it easier to manage different cohorts, regions, or funding requirements without mixing data. Because MentorCity’s nonprofit mentorship platform is built to create, manage, and measure mentoring programs, nonprofits can monitor engagement and outcomes across multiple programs while reducing administrative workload.
Yes, MentorCity’s nonprofit mentoring software is built for flexible program design, so you can customize your mentorship structure around your mission and participants. Program administrators can configure program duration, set clear start/end timelines, and define expectations using mentoring agreements. MentorCity also supports meeting scheduling and tracking, so mentor-mentee pairs can request sessions, record mentoring hours, and document progress over time. To drive outcomes, MentorCity includes goal setting and goal tracking tools, allowing mentees and mentors to set development goals, add milestones, and monitor achievements through the platform’s dashboards and reporting. This makes MentorCity a strong mentoring program management system for nonprofits, helping you standardize structure while staying adaptable across cohorts and communities, all within one secure, cloud-based nonprofit mentoring platform.
Yes, MentorCity provides resources and built-in tools that function like templates to help nonprofits launch and run mentorship programs more efficiently. Within the MentorCity nonprofit mentoring platform, you can use customizable mentoring agreements to define program structure, including expectations, duration, meeting cadence, and mentoring goals, giving every match a consistent framework from the start. MentorCity also offers a library of mentoring resources and guidance to support program planning, participant onboarding, and best-practice mentoring experiences, which is especially valuable for nonprofit mentoring programs that need repeatable structures across cohorts. Combined with automated matching, communication tools, and progress tracking, these features make MentorCity a strong nonprofit mentoring software solution for organizations looking to standardize program delivery while still tailoring mentorship experiences to different communities and outcomes.
Yes. You can try MentorCity free for 14 days. Set up a small pilot, invite a few mentors and mentees, and test matching, messaging and reporting before you buy. If you would rather see it first with our team, book a free demo and we will walk through your program with you.
Yes. MentorCity has mobile apps for iOS and Android, so mentors and mentees can message, schedule meetings and join video calls from their phones. Everything they do in the app is recorded on the same platform your staff use, so your reports stay complete.
MentorCity runs in English and French, which suits bilingual programs in Canada. If your program needs another language, such as Spanish, ask us during your demo and we will tell you what we can set up for your participants.
Participant data is hosted in Canada, in a Toronto data center that is annually audited for SOC 2 Type II, which means an independent auditor has checked its security controls. Data is encrypted in transit with 256-bit SSL and encrypted at rest, and we back it up daily. See our privacy policy for details.
Yes. MentorCity supports private-label programs, so participants see your organization's name and look.
Yes, to support people, not to replace them. AI notetaking writes up mentoring meetings. Lexa is an AI mentor participants can talk to between meetings. AI Admin shows your team program health and drafts personalized messages that your staff review and send with one click; it never sends anything on its own. Matching follows the rules your team sets, and your coordinators make every matching decision.
Yes. Group mentoring is included in the Standard plan. Run mentoring circles, cohorts and affinity groups alongside one-to-one pairs, and use Collaboration Spaces and discussion forums to keep groups talking between meetings.
Yes. MentorCity integrates with our in-platform Zoom video calling functionality and we can integrate with Microsoft Teams for video calls.
Yes. You write the sign-up questions, such as goals, skills, interests, language or location, and MentorCity uses the answers in the matching rules you set. You can preview suggested matches before confirming them, so your team stays in control.